Use of Intuition in Decision Making Among Managers in Banking and Industrial Sectors of Karachi

Article Title: Use of Intuition in Decision Making Among Managers in Banking and Industrial Sectors of Karachi

Author(s): Khailda Rauf

Institute(s): Department of Psychology, Federal Urdu University for Arts, Science and Technology, Abdul Haque Campus, Karachi.

Journal: Pakistan Journal of Psychological Research, 2014, Vol. 29, No. 1, 79-102

Correspondence Address: Khalida Rauf, Department of Psychology, Federal Urdu University for Arts, Science and Technology, Abdul Haque Campus, Karachi, Pakistan. E-mail: drkhalidrauf@yahoo.com

Abstract

The study aims to explore the decision making processes of managers, working in banking and industrial sector in Karachi. Grounded theory research design is chosen to discover the ways in which managers choose to rely on intuition in decision making process. The proposed method consists of structured interview. The participants were theoretically selected, consists of 306 managers, aged 25 to 60 years (M = 47.89, SD = 17.58), 152 managers from banks and 154 from utility sector. All the responses were coded, then percentages of each response were calculated. Information generated through responses suggests that the use of intuition among managers is caused by uncertain situation and they develop work groups to make effective decisions in face of critical situation. It is hoped that outcomes of this study will allow us to develop better decision making strategies for the training of future managers.

Keywords: Decision making, Intuitive decision making, banking sector and industrial sector

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