Article Title: Organizational Factors and Individual Effectiveness: Moderating Role of Change Management

Author(s): Faisal Shafique Butt, Samina Nawab and Mohsin Zahid

Institute(s): Department of Computer Sciences, COMSATS University Islamabad, Wah Campus.

Journal: Pakistan Journal of Psychological Research, 2018, Vol. 33, No. 1, 75-100

Correspondence Address: Faisal Shafique Butt, Department of Computer Sciences, COMSATS University Islamabad, Wah Campus, Pakistan. Email: faisalshafique@yahoo.com

Abstract

This research seeks to harmonize and expand previous research by using a multidisciplinary method to explain the moderating role of change management in the relationship between organizational factors and individual effectiveness of doctors working in Pakistan. The organizational factors which are taken in this study are top management support, training and development, organizational communication and IT competency. The study presents a quantitative analysis of data acquired from 503 doctors serving in 13 hospitals. The outcome of the research shows that organizational factors affect the individual effectiveness of doctors. Two out of four organizational factors (training and development and organizational communication) have an impact on the effectiveness of doctors. The regression analysis confirms a moderating role of change management in determining effectiveness of doctors. The research findings are significant and have applications in relevant field and recommends hospital administration to consider different organizational factors.

Keywords: Organizational factors, change management, individual effectiveness, healthcare industry