Article Title: Organizational Factors and Affective Commitment: Moderating Role of Employees’ Age

Author(s): Feryal Khan, Amina Talat, and Sana Azar

Institute(s): Department of Business Administration, Lahore School of Economics, Pakistan.

Journal: Pakistan Journal of Psychological Research, 2015, Vol. 30, No. 2, 405-419

Correspondence Address: Feryal Khan, Department of Business Administration, Lahore School of Economics, Pakistan. E-mail: feryalkhan@yahoo.com

Abstract

This research examined the moderating role of age in the relationship between four organizational factors namely training, communication, rewards, and teamwork on the levels of affective commitment of bank employees. The sample consisted of 200 bank employees (149 males, 51 females) from Lahore and they were divided into three groups based on their ages: Below 31 years (n = 117), between 31 and 44 years (n = 56), and above 44 years (n = 27) to examine if the levels of commitment varied across these groups. This study applied Affective Organizational Commitment Scale (Allen & Meyer, 1990) and Employees’ Perception of Organizational Factors Scale (Lau & Idris, 2001). Ordinary Least Squares regression analysis showed that age played a partial moderating role in determining the relationship between organizational factors and affective commitment. Findings showed that commitment for older employees increased with high levels of rewards, whereas, communication and higher levels of training lead to increase in affective commitment in younger workers. Teamwork did not have a significant relationship with any of the workers’ three age groups’ level of affective commitment.

Keywords. Bank employees, affective commitment, age, teamwork, training, communication

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